---
description: Get detailed information about Daktela and how it can help you meet your business needs. Learn more about Daktela price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Daktela Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Daktela](/software/1012554/daktela) > [Daktela Alternatives](https://www.capterra.com.sg/alternatives/1012554/daktela)

# Alternatives to Daktela

Canonical: https://www.capterra.com.sg/alternatives/1012554/daktela

> Explore the top alternatives to Daktela. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Daktela](https://www.capterra.com.sg/compare/102188/1012554/liveagent/vs/daktela)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Daktela](https://www.capterra.com.sg/compare/164283/1012554/zendesk/vs/daktela)
3. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 \#1 free business cloud telephony system, CRM and telemarketing solution used by 15 million businesses worldwide.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Daktela](https://www.capterra.com.sg/compare/113540/1012554/bitrix24/vs/daktela)
4. **Zoho Desk** — 4.5/5 (2211 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Daktela](https://www.capterra.com.sg/compare/169505/1012554/zoho-desk/vs/daktela)
5. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Streamline and simplify your business communications in the cloud with the Genesys Cloud CX platform.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Daktela](https://www.capterra.com.sg/compare/21409/1012554/genesys-cloud/vs/daktela)
6. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Daktela](https://www.capterra.com.sg/compare/134775/1012554/incontact-call-center-software/vs/daktela)
7. **Voiso** — 4.7/5 (30 reviews) — A simply powerful AI-driven contact center software. Every interaction, a human connection.
   - [View profile](https://www.capterra.com.sg/software/203121/voiso)
   - [Compare vs Daktela](https://www.capterra.com.sg/compare/203121/1012554/voiso/vs/daktela)
8. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
   - [Compare vs Daktela](https://www.capterra.com.sg/compare/164772/1012554/omnichannel/vs/daktela)
9. **UJET** — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
   - [View profile](https://www.capterra.com.sg/software/164070/ujet)
   - [Compare vs Daktela](https://www.capterra.com.sg/compare/164070/1012554/ujet/vs/daktela)
10. **Dialshree** — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
    - [View profile](https://www.capterra.com.sg/software/144944/dialshree)
    - [Compare vs Daktela](https://www.capterra.com.sg/compare/144944/1012554/dialshree/vs/daktela)
11. **Dixa** — 4.3/5 (20 reviews) — Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
    - [View profile](https://www.capterra.com.sg/software/159488/dixa)
    - [Compare vs Daktela](https://www.capterra.com.sg/compare/159488/1012554/dixa/vs/daktela)
12. **Call Center Studio** — 4.5/5 (47 reviews) — AI-powered cloud contact center software for BPOs and enterprises to automate workflows, boost agent productivity, and deliver exceptio
    - [View profile](https://www.capterra.com.sg/software/176017/alotech)
    - [Compare vs Daktela](https://www.capterra.com.sg/compare/176017/1012554/alotech/vs/daktela)
13. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
    - [View profile](https://www.capterra.com.sg/software/1019488/inx-app)
    - [Compare vs Daktela](https://www.capterra.com.sg/compare/1012554/1019488/daktela/vs/inx-app)
14. **BeInContact** — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.
    - [View profile](https://www.capterra.com.sg/software/1020496/beincontact)
    - [Compare vs Daktela](https://www.capterra.com.sg/compare/1012554/1020496/daktela/vs/beincontact)
15. **Office24by7** (0 reviews) — Built-in cloud telephony offers call routing, recording, and conferencing with reliable, scalable connectivity.
    - [View profile](https://www.capterra.com.sg/software/172453/cloud-telephony)
    - [Compare vs Daktela](https://www.capterra.com.sg/compare/172453/1012554/cloud-telephony/vs/daktela)

## Related Categories

- [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1012554/daktela)
- [View Product Profile](https://www.capterra.com.sg/software/1012554/daktela)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/229567/Daktela/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1012554/daktela> |
| en-AU | <https://www.capterra.com.au/alternatives/1012554/daktela> |
| en-CA | <https://www.capterra.ca/alternatives/1012554/daktela> |
| en-GB | <https://www.capterra.co.uk/alternatives/1012554/daktela> |
| en-IE | <https://www.capterra.ie/alternatives/1012554/daktela> |
| en-IL | <https://www.capterra.co.il/alternatives/1012554/daktela> |
| en-IN | <https://www.capterra.in/alternatives/1012554/daktela> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1012554/daktela> |
| en-SG | <https://www.capterra.com.sg/alternatives/1012554/daktela> |
| en-ZA | <https://www.capterra.co.za/alternatives/1012554/daktela> |
| pl | <https://www.capterra.pl/alternatives/1012554/daktela> |

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